Complaint Categories

  • Incidents involving travelers and passengers that are not initiated by government agencies. This type of discrimination can include an airline pilot having passengers removed from a flight for speaking a non-English language or because of their religious clothing. It also includes passengers being removed after being harassed by other passengers. If the community member is an employee of the airline and performing their work duties, then the incident is classified as Employment Discrimination. 

  • Banking-specific discrimination based on perceived identity/social class such as religion, race, ethnicity, or disability. This type of discrimination may result in an individual’s bank account or credit being closed for unexplained reasons. It includes peer-to-peer payment apps such as Venmo, CashApp, and Zelle and money transfer services like Western Union. 

  • Sustained abusive treatment in a K-12 or higher education setting such as physical force, hurtful teasing, and intimidation leveled at someone with relatively less social power by someone with relatively more. 

  • Discrimination by a place of business open to the public, like a restaurant or store, denies service to an individual. This type of discrimination could include, for example, refusing to serve someone wearing hijab or denying them access to a bathroom.  

  • Islamophobic school curriculum, failure to accommodate a reasonable religious request, and holiday denials in a K-12 or higher education setting. This does not include instances of Bullying.

  • Discrimination by an employer based on age, race, sex, religion, national origin, or physical/mental disability. Examples of employment discrimination cases include an employer refusing to allow an individual to pray or undertake another religious practice, an employer creating or fostering a hostile work environment that targets an individual based on their ethnicity, race, or religion, or terminating or otherwise taking action against an individual because of their ethnicity, race, or religion. 

  • Discrimination based on perceived identity/social class such as religion, race, ethnicity, or disability in family law proceedings. This type of discrimination may include being treated unfairly in custody or divorce proceedings. 

  • An FBI agent approaches an individual and conducts, or attempts to conduct, an interview. FBI agents commonly approach individuals at work, school, or their home. The individual who has been approached may not know why the FBI is interested in speaking with them. 

  • Violations of an individual’s right to free speech and expression, frequently as it relates to the international Boycott, Divestment and Sanctions (BDS) Movement. Violations may include being required to denounce the BDS movement as part of a contract with the state. Other examples may include violations of an individual’s right to practice and express their religion in public, including the right to wear hijab or other religious clothing. 

  • A crime committed against someone based on perceived identity/ social class such as religion, race, ethnicity, or disability. This type of crime can include violent assault, harassment, and threats. It also includes verbal harassment such as a person entering a mall and being called a “terrorist” or told to go back home, other non-criminal acts of hate, and also mosque vandalism.   

    1. Denial of access to healthcare based on perceived identity/ social class such as religion, race, ethnicity, or disability. This type of discrimination may include outright refusal to treat a patient, but also other poor treatment, like dismissal of a patient's symptoms, assumptions about a patient’s health based on perceived identity, or refusal to provide care in a patient’s preferred language.

  • Denial of access to housing based on perceived identity/ social class such as religion, race, ethnicity, or disability. This type of discrimination may include a landlord or listing agent’s refusal to rent to an individual, charging them higher fees, or refusal to show properties to tenants based on perceived identity. 

  • Violations of a prisoner’s rights to personal property, privacy, mail, civil rights, and constitutional rights. An incarceree has the right to practice their religion in prison. Examples of common violations of a prisoner’s right to practice their religion include a prison’s refusal to provide halal/kosher meals upon request, refusal to allow a prisoner to pray Friday prayer, refusal to provide religious materials like a Quran or prayer rug, and refusal to allow a prisoner to wear religious clothing like hijab or kufi. Also includes women being denied wearing hijab by law enforcement, not while incarcerated but while being arrested or during mugshot pictures. 

  • Immigration is the process of an individual who wants to leave their current country of residence and live permanently elsewhere. Asylum is a protection grantable to foreign nationals who meet the legal definition of a “refugee.” For those fleeing persecution, violence, war, or famine, they may seek asylum in another country for safety. Depending on the country of origin, cases can get delayed or intentionally stalled for the fear of the individual being a “terrorist” or involved in “terrorist activities.” 

  • Excessive use of force by local, state, or federal law enforcement against an individual, such as beating, shooting, improper takedowns, and unwarranted use of tasers. Also includes community members otherwise appearing to be inappropriately targeted by law enforcement and includes overseas questioning. It does not include FBI interrogations or incarceree rights. 

  • Any other mistreatment of an individual based on their ethnicity, race, religion, disability, sex, or other characteristic or perceived characteristic not already mentioned by a non-government entity. It does not include other government discrimination. 

  • Incidents involving discrimination by a local, state, or federal entity, but not covered by other categories. 

  • Anything outside the parameters of our work and mission. 

  • Incidents involving an individual participating in organized sports. Examples include inappropriate use of ethnic clothing, chanting slurs, failure to accommodate reasonable religious requests such as wearing a headscarf or allowing players to hydrate at sunset during Ramadan. 

  • Placement of an individual, group, or family on the U.S. Terrorist Screening Database (a.k.a. watchlist). The government does not provide reasons and documentation to the individual(s) involved. Individuals are often placed on a watchlist after international travel to Muslim-majority countries. Indicators of watchlist placement include “SSSS” printed on a boarding pass, excessive screening and searching, being pulled to an office/area of airport and asked a series of questions, and other indicators that someone is being singled out by officers. This can include improper questioning, secondary screening, or denial of boarding irrespective of immigration status. This category does not include airline discrimination.